English on the Telephone

السبت يونيو 13, 2009 9:48 am

English on the Telephone

These
are some of the most common telephone phrases used when answering a
business call. You should learn them until you are comfortable using
them.

Telephone calls - Common English phrases.

Answering the phone:-

Good morning/afternoon XYZ Ltd. How can I help you

Connecting a caller:-

I'll put you through now.
One moment please.
Explaining there's a problem:-

I'm sorry, but the line's engaged at the moment.
I'm sorry. There's no reply.
I'm sorry, but he/she's out of the office at the moment.
I'm afraid he/she's on the other line at the moment.
Offering help:-

Would you like to hold?
Is there anyone else who could help you?
Can I take a message?
Maybe I can help you?
[b]Offer a return call:-

Perhaps he/she can call you back?
Could he/she call you back?

Offering to take a message:-

Can I take a message for him/her?
Would you like to leave a message?
Asking for the caller's name and number:-

Could I have your name and number, please?
Could you give me your name and number, please?
Checking the information:-

Could you spell that, please?
Can I just check that again, please?
Could you repeat that, please

السبت يونيو 13, 2009 10:46 am

Thanks to the wonderful subject of
my brother, General

الجمعة يونيو 26, 2009 2:51 pm

الأحد يوليو 19, 2009 2:29 pm

Thank you for the traffic

:برافوا:

الأربعاء أغسطس 05, 2009 10:00 am

English on the Telephone

English on the Telephone

رد: English on the Telephone

رد: English on the Telephone

رد: English on the Telephone

رد: English on the Telephone